Frequently asked questions.

Estimated production time is 4–5 weeks for Shop beds and 6–7 weeks for custom/Bespoke orders after design approval. Confirm the current timing and delivery arrangements with our team.

Yes — we deliver across Canada and offer delivery and installation in the United States by individual quote. For Shop orders in Canada, delivery is $70 within the GTA and up to 100 km, $250 up to 200 km, $700 from 200 to 600 km, and $1,200 beyond 600 km; your exact cost is shown at checkout. Custom orders include free delivery and installation in Toronto and the GTA. For a US address, contact us before ordering for a delivery and installation quote. Any applicable duties or customs brokerage fees are confirmed with you in advance; there is no fixed US delivery price.

No box spring required. The platform has an approximately 3-inch mattress inset.

Each BOKO piece is handcrafted in Canada using solid wood frames, resilient foam and carefully selected upholstery.

We offer velvet, linen, bouclé and leather for bespoke designs, with the material confirmed for your order. Shop models have their own listed upholstery options, including linen on selected beds. For bouclé, contact our team to discuss a bespoke design, or compare samples at our Concord showroom by appointment.

Showroom visits are by appointment only. Please call 437-987-6444 or contact our team to arrange your visit to 8-270 Pennsylvania Ave, Concord, ON L4K 3Z7. Bring inspiration images and material samples to discuss your project.

Yes. We make California King beds and other custom sizes to order. Send us your mattress dimensions and room measurements so we can discuss the right proportions before you order.

Yes. We create upholstered headboard walls and coordinated wall panels, including floor-to-ceiling designs made to suit your room. Share your wall measurements and inspiration to discuss the design.

Gold and metal accents feature in several of our completed headboards. Browse a finished example, then contact us to discuss a detail that suits your design.

Our Projects brings together photographs and videos of completed custom beds, headboards and upholstered bedroom walls. Open a project to see its full gallery.

Interior designers can contact our team with project drawings, room measurements and upholstery ideas to discuss a custom bed or headboard for a client.

Once production has commenced all costs of production have been incurred therefore a cancellation is no longer possible and the custom order cannot be refunded.

All custom orders are non-returnable.

Vacuum with an upholstery attachment to remove dust. Professional upholstery cleaning is highly recommended. Avoid harsh chemicals or abrasive cleaning materials.

Yes. BOKO Designs offers in-home furniture design consultations in Toronto, Vaughan, Richmond Hill, Markham, Aurora, King City, Mississauga and Brampton. A visit lasts up to 60 minutes and costs $200 CAD + HST ($226). The $200 credit applies before tax to any BOKO order placed within 30 days of your consultation. Send a request and we will confirm your appointment before sending a payment link.