Customer care

Privacy Policy

Last updated October 21, 2026BOKO Designs · Concord, Ontario

What we ask for when you order, and what we do with it.

Here, at Boko Designs, we will update our privacy policy from time to time based on the feedback we receive. If you have any questions or concerns about our privacy policy or updates, please reach out via our “Contact Us” page.

01How we use the information we collect

When you place an order with us, we might ask for some personal information like your name, shipping address, telephone number, e-mail address, billing address. credit card number and expiration date. We use this information to:

  • process an order
  • verify your identity for payment authorization
  • contact you regarding your order status
  • ship you order to you
  • send you news from Boko Designs (if you requested it).

When you place your order with us, we will transfer your name and address to your credit card company for confirmation to complete your order and then to a third party fulfillment center to deliver your order. We promise to never use your name and address for any other purpose, including selling it to mailing-list firms.

We use your project address and the photographs you provide only to arrange and carry out your in-home design consultation.

Questions about an order?

Our Toronto team replies within one business day. Showroom visits in Concord are by appointment.

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